The BMG Promise
We want customers to have complete confidence in the service we provide. In order to achieve this we recognise that we have to listen to customers' needs and strive to constantly meet & exceed their expectations.
Response to telephone enquiries
It is our policy to reply to voicemails within 4 hours.
Response to written communications
It is our policy to reply to written correspondence within 24 hours.
BMG listens and encourages customers to tell us what they want from our service. We welcome all comments and feedback.